Forge Support

Getting Started

Download Forge, create an account, and set your initial goals. From there you can begin logging meals, adding habits, and tracking progress.

Account & Login

Sign in with the credentials used at signup. Use the password reset option on the login screen if needed. If you cannot access the email on the account, contact support.

Meal Tracking

Log meals from the tracking screen. Entries can be edited or removed after they are saved. If an entry looks incorrect, open the entry and update it, or delete it and re-add it.

Progress Tracking

Progress views summarize the data you have logged. If a chart looks empty or out of date, check the selected date range and confirm your entries saved while your device was online.

Subscription & Billing

Subscriptions are billed through your Apple App Store or Google Play account. To view, change, or cancel a subscription, open your device's store account settings and manage subscriptions there. Cancelling stops future renewals; access continues until the end of the current billing period.

Restore Purchases

If you reinstalled the app or switched devices, open Settings inside the app and choose Restore Purchases. Make sure you are signed in with the same Apple ID or Google account used for the original purchase.

Troubleshooting

Try these steps first: fully close and reopen the app, confirm you are on the latest version, check your internet connection, then restart your device. If the issue continues, contact support with your device model, OS version, and app version.

Report a Bug

Send us a description of what happened, the steps to reproduce it, and a screenshot or screen recording if possible. Include your device model, OS version, and app version so we can reproduce the issue quickly.

Contact Support

Email jownahlabssupport@gmail.com or use the contact form on this site. We review every request and reply by email.

Delete Account

You can request deletion of your Forge account from within the app, or by submitting a request on the Account Deletion page of this website. Deleting your account is permanent and cannot be reversed. Subscriptions purchased through the App Store or Google Play must be cancelled separately in your store account.

Requires developer review: confirm this matches actual app behavior before publishing.

Privacy

Read the Forge privacy policy in the Jownah Labs Privacy Center for details about what information the app collects and how it is used.

Terms

Use of Forge is governed by the Jownah Labs Terms of Service and, where applicable, app-specific terms and the subscription terms.