Legal
Subscription Terms
Terms covering subscriptions purchased inside Jownah Labs applications.
HVAC Vault — web subscriptions (Stripe)
HVAC Vault web subscriptions are processed by Stripe. Payment card details are handled by Stripe; HVAC Vault does not store your full payment card number. To manage subscription access, the application maintains your plan, subscription status, subscription period and renewal information, your Stripe customer identifier, and your Stripe subscription identifier.
HVAC Vault — renewal and cancellation
A web subscription renews for the applicable period unless it is cancelled before the end of the current period. Cancelling stops future renewals; access continues until the end of the paid period. You can request help with a subscription at any time by contacting Jownah Labs support.
HVAC Vault — mobile billing
The HVAC Vault mobile application is being prepared for Apple App Store and Google Play billing. Store billing is not currently active for HVAC Vault; where store billing becomes available, purchases made through a store are also governed by that store's terms.
Store subscriptions (where applicable)
Where a Jownah Labs application offers a subscription purchased through the Apple App Store or Google Play, the subscription is charged to your Apple ID or Google account at confirmation of purchase and renews automatically unless cancelled at least 24 hours before the end of the current period. Manage or cancel in your device's store account settings: on iOS, Settings → your name → Subscriptions; on Android, Google Play → Payments & subscriptions → Subscriptions.
Refunds
Refunds for web subscriptions can be requested by contacting Jownah Labs support. Refunds for purchases made through Apple or Google are handled by those stores under their own policies; request them through Apple Support or Google Play.
Restoring purchases
If you reinstall an app or change devices, sign in with the same account used for the original purchase. For store purchases, use Restore Purchases inside the app while signed in with the same store account.
Changes to pricing or plans
If pricing or plan terms change, you will be notified in advance, and price increases require your consent where required by an applicable store or by law.